Terms & Conditions

1. Introduction

Welcome to Gebeta Catering.
By accessing or using our website (www.gebetacatering.com) and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our site.

2. Services

Gebeta Catering provides freshly prepared Ethiopian and international dishes for catering and delivery. All products, pricing, and availability are subject to change without prior notice.

3. Orders & Payments

  • All orders must be placed through our official website or authorized representatives.
  • Full payment is required at the time of placing an order unless otherwise agreed.
  • We accept major credit/debit cards and other available payment methods listed at checkout.
  • Prices displayed are in USD and include applicable taxes unless stated otherwise.

4. Delivery Policy

  • Delivery timelines depend on order size and location.
  • We strive to ensure on-time delivery, but unforeseen delays (traffic, weather, etc.) may occur.
  • Customers must ensure the delivery address provided is accurate. Gebeta Catering is not responsible for undelivered orders due to incorrect address details.

For detailed terms, please review our Shipping & Delivery Policy.

5. Returns & Refunds

As our products are freshly prepared food items, returns are generally not accepted.
However, in special cases (wrong, damaged, or spoiled orders), we may offer refunds or replacements according to our Return & Refund Policy.

6. Cancellation Policy

Orders may be canceled within 1 hour of placing the order if preparation has not yet started.
After that, cancellation or refund may not be possible.

7. Intellectual Property

All content on this website, including images, text, logos, and designs, are the property of Gebeta Catering.
You may not reproduce, modify, or distribute any material from this website without written permission.

8. Privacy Policy

Your personal information is collected and used in accordance with our Privacy Policy.
We respect your privacy and are committed to protecting your data.

9. Limitation of Liability

Gebeta Catering will not be held liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

10. Governing Law

These Terms & Conditions are governed by the laws of 196 Quincy st Dortchester MA 02121, without regard to conflict of law principles.

11. Contact Us

For any questions about these Terms & Conditions, please contact us:
📞 Phone: +1 (617) 356-4677
📧 Email: contact@gebetacatering.com

12. Updates to Terms

Gebeta Catering reserves the right to update or modify these Terms & Conditions at any time. Any changes will be reflected on this page with an updated revision date.